Terms and Conditions of 356x — Rules, User Rights & Obligations

These are the rules governing the use of the 356x platform. We've written them clearly and directly so you understand your rights and obligations before creating your account and placing bets.

Last updated: January 2026 LGPD Compliant Document in Brazilian Portuguese
Sections of this document
Eligibility and Registration Deposits, Withdrawals & Payments Bonuses & Promotions Sports Betting and Casino Responsible Gambling Account Closure

What You Need to Know First

Before the full document, here are the six most important points from our Terms and Conditions.

One Account per Person

Each CPF may have only one active account at 356x. Creating multiple accounts to abuse bonuses or circumvent limits is prohibited and results in a permanent ban, with any bonus balances forfeited. Real deposited funds are always returned after verification.

Fast Withdrawals, No Catches

Real funds (deposited or won) can be withdrawn at any time via Pix, fee-free, within 1 hour for verified accounts. Bonus balance requires rollover before it becomes withdrawable — the specific conditions are disclosed at the time of each promotion.

Bonus with Transparent Rollover

Every 356x bonus has a rollover requirement (minimum wagering before withdrawal) detailed in the promotion description. We never bury rollover terms in the fine print — if something is hard to find or understand, contact support before accepting the bonus.

Data Protected by the LGPD

Your personal and financial data is protected by 256-bit SSL encryption and handled in full compliance with Brazil's General Data Protection Law (LGPD). No information is sold or shared with third parties without your explicit consent.

Integrated Responsible Gambling

356x provides real control tools: deposit limits, per-session loss limits, voluntary breaks, and self-exclusion. Any self-exclusion request is processed within 24 hours and cannot be reversed before the chosen period ends.

Current version: January 2026

1. Introduction and Acceptance of Terms

Welcome to 356x. These Terms and Conditions ("Terms") govern the relationship between you ("User") and 356x ("Platform", "we") regarding the use of all services available at 356x.best, including Sports Betting, Live Casino, poker, slots and any other products offered.

By creating a 356x account, you confirm that you have read, understood, and fully agreed to these Terms. If you do not agree with any part of this document, do not create an account or use the platform's services.

Important: By using the platform, you automatically accept these Terms and all related documents, including the Privacy Policy and the rules of Responsible Gambling.

These Terms apply to all users residing in Brazil. 356x operates in compliance with current Brazilian law, including the Ministry of Finance regulations on fixed-odds betting.

2. Platform Eligibility

To register and use 356x's services, you must meet all of the following requirements:

  • Have at least 18 (eighteen) years of age at the time of registration;
  • Be a Brazilian resident and hold a valid CPF (Cadastro de Pessoas Físicas);
  • Have full legal capacity to enter into contracts, as defined by the Brazilian Civil Code;
  • Not be under an active self-exclusion on any betting platform;
  • Not be an employee, service provider, or immediate family member of a 356x employee;
  • Not reside in a jurisdiction where online betting is explicitly prohibited by local law.
356x reserves the right to request proof of eligibility at any time. Providing false information will result in immediate account closure. Minors identified on the platform will have their accounts closed and bonus balances cancelled — any real deposit balance will be returned to the holder of the payment method used.

3. Registration, Verification and Account Security

3.1 Account Creation

Registering with 356x is free and requires: full legal name, CPF, date of birth, a valid email address, and a password. By registering, you agree to provide truthful, accurate, and complete information.

It is permitted one account per CPF. Creating multiple accounts — whether to abuse bonuses, bypass limits, or for any other purpose — is prohibited and subject to the penalties described in Section 10.

3.2 Identity Verification (KYC)

To process withdrawals, 356x requires identity verification (KYC — Know Your Customer). The required documents are:

  • Official government-issued photo ID (Brazilian RG, CNH, or passport);
  • Proof of address issued within the last 90 days;
  • Selfie holding your ID document, as instructed in the email sent to you.

Verification is typically completed within 48 hours. While pending, deposits are accepted normally, but withdrawals are held until the process is complete.

3.3 Security and Passwords

You are responsible for keeping your password confidential and for all activity carried out using your login credentials. We recommend using a strong password unique to 356x, along with the two-factor authentication (2FA) available in your account settings.

Security tip: 356x will never ask for your password by email, chat or phone. If you receive such a request, contact support immediately at suporte@356x.best.

4. Deposits and Payment Methods

4.1 Accepted Deposit Methods

356x accepts the following deposit methods, all in BRL (R$):

  • Pix — instant, available 24 hours a day, including Sundays and public holidays;
  • Bank slip (Boleto) — settlement within 1 to 2 business days;
  • Credit or debit card — Visa and Mastercard, instant processing for debit cards;
  • PicPay — digital wallet, instant processing;
  • Mercado Pago — digital wallet, instant processing;
  • Bank wire transfer — supported by major banks: Nubank, Itaú, Bradesco, Banco do Brasil and others.

4.2 Minimum Amounts and Limits

The minimum deposit is R$ 20.00 for all methods. 356x does not charge any fees on deposits. Daily, weekly, and monthly deposit limits can be set by the user through the responsible gambling tools or by contacting support.

4.3 Payment Method Ownership

All deposits must be made using payment methods registered under the account holder's CPF. 356x does not accept third-party deposits. Deposits from a CPF other than the account holder's may result in the transaction being cancelled and the amount refunded.

356x does not accept cash, cryptocurrencies, bKash, Nagad, momo, GrabPay or any other method not listed above. Deposit attempts via unauthorized methods will be declined and may trigger a security review of the account.

5. Withdrawals — Rules and Timelines

5.1 Withdrawal Conditions

To request a withdrawal, the user must:

  • Have completed identity verification (KYC);
  • Have real funds available (not bonus balance pending rollover);
  • No active suspicion of fraudulent use or violation of the Terms;
  • Have the minimum amount of R$ 30.00 in withdrawable balance.

5.2 Processing Timeframe

Pix withdrawals for verified accounts are processed within 1 hour after the request is submitted. In practice, most withdrawals are completed in under 20 minutes. This timeframe may be extended in cases of security review or unusually high withdrawal volume.

Withdrawals via other methods are subject to varying timeframes depending on the method used. 356x does not charge a withdrawal fee.

5.3 Withdrawal to the Same Deposit Method

For security purposes and compliance with anti-money laundering regulations, withdrawals should preferably be made using the same method and to the same account holder as the original deposit. If this is not possible, please contact support for review.

Rollover rule and withdrawals: Bonus balance cannot be withdrawn directly. Only after meeting the promotion's rollover requirement is the bonus balance converted to real balance and released for withdrawal. Real deposit balance can always be withdrawn at any time, regardless of bonus rollover.

6. Bonuses, Promotions and VIP Program

6.1 Welcome Bonus

The 356x welcome bonus is 100% of your first deposit, up to a maximum of R$ 500.00. The bonus is credited automatically after the qualifying deposit and has a specific rollover requirement indicated on the promotion page. The welcome bonus may only be claimed once per CPF.

6.2 General Rollover Rules

Rollover is the number of times you need to wager the bonus amount (or deposit+bonus, depending on the promotion) before the converted balance can be withdrawn. Practical examples:

  • 5x rollover on the bonus: R$ 100.00 bonus → wager R$ 500.00 to unlock the balance for withdrawal;
  • Bets that count toward the rollover: sports bets with minimum odds of 1.50, and casino game bets on titles with an RTP above 95%;
  • Cancelled bets, partial cashout withdrawals, and bets on excluded games do not count toward rollover.

6.3 Bonus Abuse

Any behavior identified as bonus abuse — including betting on multiple sides of the same event to cover outcomes ("hedging"), using multiple accounts, or exploiting odds errors — will result in the bonus being voided and may lead to account closure. Real deposited balances are not affected.

6.4 VIP Program

The 356x VIP Program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Progression is based on accumulated points (1 point for every R$ 10.00 wagered). Benefits include weekly cashback in real money (no rollover), enhanced odds, and a dedicated account manager. 356x reserves the right to adjust VIP Program benefits with 30 days' prior notice to active members.

Promotions may have expiry dates, participant limits, and specific conditions. Always read the details of each promotion before depositing. If in doubt, contact support before accepting a bonus.

7. Sports Betting Rules

7.1 Placing and Confirming Bets

A bet is considered valid only after the electronic confirmation displayed on screen and the record in the account's bet history. Connection issues during the confirmation process do not constitute a valid bet — always check your history before considering a bet confirmed.

7.2 Odds Errors and Incorrect Odds

356x reserves the right to cancel or correct bets placed at clearly incorrect odds (system errors, typos, or odds that are obviously out of market). The user will be notified and the staked amount will be fully refunded. This right is exercised only in cases of evident error — not to adjust odds that simply changed after a bet was placed.

7.3 Cancelled or Postponed Events

If an event is definitively cancelled, all bets on it will be refunded. If it is postponed to a different date, bets are also refunded — unless the new time falls within 24 hours of the originally published start time. In parlay bets that include a cancelled event, that selection is settled at odds of 1.00 (neutral) and the remainder of the bet stays valid.

7.4 Live Betting and Cashout

Live bets are subject to cancellation if placed after the event outcome has already occurred but before the platform updates — known as "late betting". Cashout is available on most live and pre-game bets; the offered value is calculated in real time and may vary. Once confirmed, a cashout is irreversible.

7.5 Betting Limits

356x may set betting limits per event, market, or account. These limits can vary by sport, competition, and market type. VIP members may have different limits depending on their program tier.

8. Casino, Poker & Online Games

8.1 Casino Games

All 356x casino games — slots, roulette, blackjack, baccarat, crash games, video poker, and more — use an RNG (Random Number Generator) certified by an independent laboratory. The RTP (return to player) for each game is displayed on the game's info screen. 356x does not manipulate results in certified games.

8.2 Live Casino

The live casino features real human dealers streamed via live video by our partner providers. The specific rules for each live game (blackjack, roulette, baccarat, game shows) are displayed on screen before and during play. In the event of a technical failure that interrupts a live game, the round in progress is voided and the wagered amount is refunded.

8.3 Online Poker

The 356x poker room is an environment for real human players. The following are strictly prohibited: the use of bots or automated decision-making software, collusion between players to manipulate results, intentional chip dumping, and any other form of cheating. Detected violations result in a permanent ban and forfeiture of any irregularly obtained winnings.

The rake (the fee charged by 356x at cash tables) ranges from 3% to 5%, with a cap per stakes level as displayed in each table's lobby. Tournament buy-ins include a fee shown at registration.

9. Responsible Gambling

356x is committed to fostering a responsible gambling environment. Betting should be a form of entertainment — not a primary source of income or a way to escape personal or financial problems.

9.1 Available Control Tools

  • Deposit limit: set daily, weekly or monthly limits directly in your profile;
  • Loss limit: set a maximum loss amount per period — once the limit is reached, bets are blocked until the next cycle;
  • Session time limit: receive alerts after a set session duration;
  • Voluntary break: suspend your account for 24 hours, 7 days or 30 days with a single click;
  • Self-Exclusion: close access to the platform for a set period (3 months, 6 months, 1 year, or permanently) — irreversible for the duration of the chosen period.

9.2 Self-Exclusion Request

Self-exclusion requests must be submitted via live chat or by email at suporte@356x.best and are processed within 24 hours. During the self-exclusion period, it is not possible to create a new account, receive marketing communications, or access any 356x service.

Need help? If you or someone close to you is struggling with gambling, visit our Responsible Gambling for resources and guidance. You can also contact Jogadores Anônimos at 0800-770-5001 (free, 24/7).

10. Account Suspension, Blocking and Closure

10.1 Grounds for Account Closure by 356x

356x may suspend or close an account, with or without prior notice, in the following cases:

  • Providing false information during registration or verification;
  • Underage user identified after registration;
  • Multiple accounts registered to the same CPF;
  • Bonus or promotion abuse;
  • Use of bots, cheating software, or collusion in poker;
  • Attempted money laundering or use of the platform for unlawful purposes;
  • Abusive or threatening behavior toward the support team;
  • Violation of any clause of these Terms.

10.2 Procedure Following Account Closure

If an account is closed due to a Terms violation, 356x will review the account balance. Any real-money balance (not tied to irregular bonuses or winnings obtained through fraud) will be returned to the account holder after verification. Bonus balances and irregularly obtained winnings will be voided.

10.3 Closure at User Request

You may request account closure at any time through support. Once requested, access is blocked and any withdrawable balance is transferred to the verified payment method within up to 5 business days.

11. Data Privacy and LGPD

The processing of personal data by 356x is governed by the General Data Protection Law (LGPD — Law No. 13,709/2018) and detailed in our Privacy Policy.

In short, your data is collected and used exclusively to:

  • Operate the platform and process bets, deposits, and withdrawals;
  • Verify identity and fulfill legal obligations (KYC, AML/CFT);
  • Personalize your experience on the platform;
  • Send relevant communications (with an opt-out option);
  • Detect fraud and ensure account security.

Your data is never sold to third parties. You have the right to access, correct, port, or request deletion of your personal data by submitting a request to suporte@356x.best.

12. Limitation of Liability

356x is not liable for:

  • Financial losses resulting from betting or gaming, which are the user's sole responsibility;
  • Internet connection or device failures that cause interruption during a gaming session;
  • Unauthorized account access resulting from the user's failure to safeguard their login credentials;
  • Sports arbitration decisions that alter the outcome of events after bets have been settled.

356x's maximum liability in any claim is limited to the balance available in the user's account at the time of the event that gave rise to the claim.

Betting and gaming involve real financial risk. Never wager amounts you are not prepared to lose. 356x does not guarantee positive outcomes on any bet or game.

13. Changes to These Terms

356x may update these Terms at any time. Significant changes will be communicated by email to the registered address at least 14 days' notice. Minor changes (spelling corrections, text reorganization, clarifications with no change in substance) may be made without prior notice.

By continuing to use the platform after the effective date of any changes, you accept the updated Terms. If you do not agree, you may close your account at no cost before the changes take effect, and any withdrawable balance will be returned.

The most recent version of the Terms is always available on this page, with the date of the last update shown at the top of the document.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Federative Republic of Brazil. Any disputes arising from the use of the platform will be submitted to the jurisdiction of the competent Brazilian courts.

Before pursuing legal action, 356x encourages dispute resolution through customer support. Most cases are resolved within 72 hours through the support channel. If the issue is not resolved by support, you may escalate it for review by the compliance team at compliance@356x.best.

For matters related to the processing of your personal data, you may contact the National Data Protection Authority (ANPD), the regulatory body for the LGPD in Brazil.

Contact for legal and compliance matters: compliance@356x.best — responded to within 5 business days. For general support: suporte@356x.best — responded to within 24 hours (usually much faster via live chat).

Key Highlights

For those who want a quick overview before reading the full document.

18+ only

The platform is exclusively for users aged 18 and over. CPF and identity documents are verified before the first withdrawal. Accounts found to belong to minors will be closed.

One account per CPF

Creating multiple accounts is strictly prohibited and will result in a permanent ban. One account per CPF — it's that simple.

Pix within 1 hour

Pix withdrawals to verified accounts are processed within 1 hour. Real-money balances can be withdrawn at any time — no fees, no rollover.

Bonuses have rollover

Bonus balances must meet a wagering requirement (rollover) before they can be withdrawn. The conditions are always disclosed before you accept a bonus.

LGPD & 256-bit SSL

Your data is protected by bank-level encryption and handled in compliance with the LGPD. No data is ever sold to third parties.

Self-exclusion available

If you need to step away from gambling, self-exclusion is processed within 24 hours and cannot be reversed before the chosen period ends. Your protection is our priority.

Agreed to the Terms? Create your 356x account now

Free registration, under 2 minutes, no hassle. Deposit via Pix and get a 100% bonus up to R$ 500.00 on your first deposit. Sports Betting, Live Casino and poker all in one place — with same-day withdrawals.

Create a Free Account

+18 only. T&C apply.

Understanding 356x's Terms and Conditions — A Guide for Brazilian Players

Reading terms and conditions isn't the most exciting part of signing up on a betting platform — but it makes all the difference when you need to withdraw, claim a bonus, or sort out an issue. The 356x wrote this document with the real Brazilian player in mind: plain language, no unnecessary legal jargon, with practical examples of the most common situations. If you've read this far, you already know everything you need to enjoy the platform safely and without surprises.

One of the most common questions among new users is about the welcome bonus and rollover. The 356x 100% bonus up to R$ 500.00 works like this: if you deposit R$ 200.00 via Pix, you receive an extra R$ 200.00 in bonus funds — giving you R$ 400.00 to bet with. The bonus comes with a rollover requirement you must meet before withdrawing the converted balance. Your original deposit (R$ 200.00 in this example) can be withdrawn at any time, with no rollover. Only the bonus balance is held until the minimum wagering is completed.

Identity Verification — Why It's Required

Identity verification (KYC) is required by law for betting and gaming platforms in Brazil — it is part of anti-money laundering regulations and minor protection standards. At 356x, the process is straightforward: you submit a photo of your ID (RG, CNH, or passport) and a selfie holding the document. Review takes up to 48 hours, and once approved, your withdrawals are released without restriction. It is a one-time process — once verified, you will not need to do it again.

A practical tip: complete verification right after registration, before depositing, so there are no surprises when you want to withdraw. Most players are approved in under 24 hours. If there's any issue with your documents, support will reach out via the registered email address.

How Withdrawals Work in Practice

At 356x, withdrawing via Pix is straightforward: go to the withdrawals section, enter the amount and your destination Pix key (which must be linked to the same CPF as your account), and confirm. For verified accounts, processing takes up to 1 hour — usually much less. No unreasonable minimum, no fees, no "3 business days." 356x Pix works on Sundays, holidays, and overnight — because the Central Bank's Pix system runs 24 hours a day.

One important rule: the destination Pix key must be registered to the same CPF as the account. This is a security and compliance requirement, not unnecessary red tape — it ensures funds go to the account's rightful holder and protects against unauthorized access.

Sports Betting — Rules You Need to Know

Before placing a bet, it's worth understanding two rules that tend to cause the most confusion. The first is about canceled events: if a Brasileirão match, for example, is definitively canceled, your bet is fully refunded. If the match is only postponed to a later date, a refund also applies — unless the new kick-off time falls within 24 hours of the original. For accumulator bets, a canceled event becomes neutral (odds of 1.00) and the rest of the accumulator remains valid.

The second important rule concerns cashout. When you use the cashout (early bet settlement) feature, the decision is final — the amount received is the settled amount. Live cashout on 356x updates in real time: if the game situation changes between the moment you click and when you confirm, the amount may differ from what you expected. This is normal and part of how the feature works. To use cashout, go to "My Bets" during the game and select the available option.

Your Safety in Poker — Anti-Cheating Rules

The 356x poker room uses a 24/7 irregularity detection system that monitors suspicious patterns around the clock. It identifies behaviors such as chip dumping (intentionally losing chips to a partner), player collusion (sharing hand information outside the table), and the use of bots or prohibited assistance software. Any player found engaging in such behavior is permanently banned, and any irregular winnings are returned to the affected participants.

For honest players, this is good news: 356x takes game integrity seriously to ensure you're competing on a level playing field. If you suspect irregular behavior from an opponent during a poker session, use the report button at the table or send a report to suporte@356x.best with the player's nickname and the session time.

Responsible Gambling — More Than Fine Print

356x takes responsible gambling seriously because we've seen firsthand how uncontrolled access to gambling can affect real people. That's why the control tools are right in your account settings — visible and easy to use, not buried seven menus deep. You can set a deposit limit of R$ 200.00 per week, for example, and the platform will automatically block any deposit attempt that exceeds that amount until the next cycle.

If you need to step away for a while, self-exclusion is processed within 24 hours and cannot be reversed before the chosen period ends. This matters: self-exclusion exists precisely to protect people at moments when gambling may be causing harm. If you feel you've reached that point, use the tool without hesitation. 356x will respect your decision and will not attempt to reverse it during the selected period.

How to Contact Us with Questions or Issues

356x support is available 24/7 in Portuguese. For most issues — delayed withdrawals, uncredited bonuses, questions about a bet — live chat is the fastest route, with most cases resolved in under 10 minutes. For more complex matters or those requiring documentation, email suporte@356x.best for a response within 24 hours. Compliance or legal issues: compliance@356x.best, within 5 business days.

Accepted Payment Methods
Pix Boleto Card PicPay Mercado Pago TED
Key Limits
  • Minimum depositR$ 20.00
  • Minimum withdrawalR$ 30.00
  • Withdrawal feeNone
  • Pix withdrawal timeframeUp to 1 hour
  • Welcome bonus100% up to R$ 500
24/7 Support in PT-BR

Questions about these Terms? Contact 356x support via live chat or email — we respond in English.

suporte@356x.best Create a Free Account
Privacy, LGPD and Responsible Gambling

356x complies with Brazil's General Data Protection Law (LGPD). Your data is used solely to operate the platform and is never shared without your consent. Betting involves financial risk — play responsibly and within your means. Visit our Privacy Policy and the Responsible Gambling for more information. Service available exclusively to players aged 18 and over.

Ready to Get Started at 356x?

Now that you know the rules, create your account and earn up to R$ 500.00 in bonus on your first deposit via Pix. Sports Betting, Live Casino and poker are waiting for you.

+18 only. Gamble responsibly. Responsible Gambling.

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